FAQs

Here are some common questions about Accoance

Once you sign up for our plans, we will assign you a dedicated assistant. You can assign tasks directly to your virtual assistant like you do to your in-house employee. You can phone/video call/chat with your dedicated virtual assistant anytime during 9AM – 6PM your time zone.

Your virtual assistant will be able to learn your business and help you the best.

Your dedicated virtual assistant will contact you and start the work within one business day from the time you signed up.

There is absolutely no contract. We don’t lock you in. You can cancel anytime. Just get in touch with us. It’s that simple.

Of course. Your dedicated virtual assistant will schedule appointments, coordinate meetings, and manage your Google Calendar or other calaendar applications for you. You just have to grant access to your VA. They will do the rest for you.

Yes, you can upgrade or downgrade your plans anytime. Just reach us, as simple as that.

Based on the requirements you entered, we will select the best suitable virtual assistant for you. Please give us one business day. Once you are assigned a dedicated virtual assistant, we will email you. Your dedicated virtual assistant will start the work within one business day from the time you signed up.

No, we don’t have any set up fees or whatsoever.

Absolutely. Just reach us, we will pair you with a better fit.

We have an excellent time tracking software, you can monitor even a minute your dedicated virtual assistant spend. Also, you will be provided an account manager who will also monitor and update the status for you.

We don’t have any other hidden charges in any of our plans. You will pay only what you see on our website.